I bring 28 years of healthcare experience, with a career that began in surgical coordination and practice operations before expanding into coding, auditing, and provider education. I’ve worked through insurance authorizations, surgical scheduling, claim issues, and documentation requests. That experience helps me understand how reimbursement requirements affect the people delivering care and running a practice.
My services include documentation and coding audits, AI coding accuracy review, denial management support, assistance with prior approvals, and help developing letters of medical necessity. I help practices identify documentation gaps, understand recurring claim issues, and clearly communicate the clinical rationale supporting a requested service.
My experience spans surgical specialties, anesthesia, pain management, emergency medicine, and primary care, as well as services provided in ambulatory surgery centers (ASCs). For more than a decade, I’ve developed educational materials, taught certification courses, and educated physicians, APPs, residents, fellows, and coding professionals.
My approach is conversational and collaborative. I want to understand your question and the clinical circumstances behind it. From there, we can work through the applicable guidance and identify practical ways to strengthen your documentation and processes. You can expect clear explanations and room to ask questions.
“Documentation Drives Medical Necessity” reflects the focus of my work: helping your record communicate why the care you provided was needed and support accurate coding and appropriate reimbursement.
Outside of work, I’m a wife, mother, and grandmother of three. I enjoy traveling, spending time with my family, and following the clues in my family’s history through genealogy research. I’m also a plant lover, enjoy caring for my two fish aquariums, and love staying active through fitness.
If documentation questions, denials, or approval challenges keep coming up in your practice, I’d welcome the opportunity to get to know you and discuss how MCRS can help.
Let’s start a conversation: donnine@mcrsconsulting.com ↗